Fulfill Like Amazon. Delight Like Never Before.

Scale faster, deliver better, and streamline operations with AI-driven precision

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Why Unity Retail?

Unity Retail brings Amazon-grade intelligence to your operations, without the complexity. Gain real-time visibility, automate fulfillment, and give your customers the experience they expect, every single time with minimal risk.

Unlock Real-Time Inventory Visibility

Stay stocked, synced, and ready to sell—everywhere your customers shop. Get a single source of truth across warehouses, retail stores, and sales channels—no more stockouts, overselling, or manual checks, just confidence in every sale.

Optimize Fulfillment for Profitability

Unity Retail routes every order from the most efficient location, helping you reduce delivery costs, shorten lead times, and boost customer satisfaction—automatically.

Reduce Returns, Protect Profits

Unity Retail uses AI-powered customer profiling and address validation to flag high-risk COD orders before they ship. By catching undeliverable or suspicious orders early, you avoid unnecessary costs and protect your margins.

AI-Led Order Intelligence

Confirm the right orders, automatically. Unity Retail’s AI engine evaluates multiple data points—including customer history, buying behavior, address deliverability, fulfillment readiness, and even data anomalies—to optimize order confirmations and minimize returns caused by high-risk orders.

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Customer Engagement & Notifications

Keep customers informed at every step with proactive communications—automated order confirmations, address correction prompts, dispatch alerts, and real-time tracking links—all tailored to boost trust and reduce WISMO (Where Is My Order) queries.

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Distributed Order Management

Let the system decide where to fulfill each order based on proximity, inventory availability, and processing capacity—whether it’s a warehouse or retail store. This ensures faster deliveries and balanced operations across your network.

Autonomous Fulfillment

Unity Retail orchestrates warehouse operations end-to-end—from inbound to pick-pack-dispatch. Fulfillment teams stay connected in real-time through our mobile app, receiving dynamic task assignments and system-driven workflows that ensure precision and speed with zero chaos.

Complete Courier & Last Mile Control

From courier selection to COD reconciliation, every courier interaction is automated and performance-monitored. Unity Retail provides real-time tracking, intelligent courier routing, claim management, and payment visibility—giving sellers full control and customers full transparency.

Returns Management

Manage returns with clarity and control. Unity Retail streamlines the entire RMA process—from return initiation and pickup coordination to restocking and reporting—so you can recover inventory faster, improve customer satisfaction, and reduce operational hassle.

Backoffice Integrations

Seamlessly connect Unity Retail with your existing ERP, CRM, POS, or accounting systems. From product sync to financial reconciliation, our flexible integrations ensure your entire tech stack works harmoniously, without disrupting your workflows.